Business Issue
After being deployed for six months with three months left in the tour, emotions in my organization are intensified, while moods tend to be those of boredom or stress. These factors greatly affected a recent issue I had with my supervisor. A company safety training day was mandated in order to decrease safety violations; the problem was that the training had to be attended by everyone at the same time. The company consists of four different elements, all on different schedules. The requirement to conduct the training in the middle of the day interfered with my subordinates’ sleep schedules and mission preparation time. Consequently, from the start of the training, my subordinates and I were frustrated and upset.
Halfway…
Definition. James 1:19-20 warns of the negatives effects of anger, but also teaches to take the time to evaluate emotions and the events that cause these emotions. The lessons taught by this verse are the foundations of emotional intelligence, which is understanding and managing personal emotions, as well as the emotions of others (Robbins & Judge, 2009). Emotional intelligence is a vital factor in my job. If managed correctly, emotions can be an effective tool to gather information in order to make decisions and to provide effective leadership (LeBlanc, McConnell, & Monteiro, 2015).
Application to business issue. Despite my initial reaction of anger, I attempted to evaluate the situation in order to avoid the negative effects and capitalize on the positive. The first stage was to recognize the emotions I was feeling and to determine the cause of the emotions. My general upset mood and negative emotions could be attributed to emotional contagion. Not only was my supervisor angry, but many of my subordinates participating in the training were as well (Robbins & Judge, 2009). Additionally, I realized that my supervisor’s anger was not directed at me, but instead at the miscommunication between him and his…
