Mike Rose is a sociologist who has studied the problem-solving abilities of blue collar workers. He argues that these workers are often underestimated and that they possess a kind of “brilliance” that is not always recognized. In his book, Blue Collar Brilliance, he provides various examples of how blue collar workers are able to solve … Read more
Is our education system preparing us for failure? Sal Kahn, founder and twelve-year CEO of Kahn Academy, which is a non- profit organization that provides free educational material on a variety of subject to over forty two million registered users online, argues in his TED Talk “Lets Teach for Mastery – Not Test Scores” that … Read more
Reflection #4–Empathy 1. In the supplemental reading “Empathy: A True Leader Skill,” Garner (2009) discusses the concept of “tough empathy. ” Do you agree with the practice of “tough empathy”? In what situations would you find this technique effective? Please give examples. From the article, we could see that tough empathy is the ability to … Read more
Child safety officers must communicate with individuals and families in crisis; good communication skills are essential to achieve the best possible outcomes within a range of challenging circumstances. Interpersonal skills of listening, questioning and feedback are crucial when working as a child safety officer as they allow the officer to clarify, gain knowledge and understand. … Read more